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Terms & Conditions

Last updated on February 2nd 2023

Welcome to Strawberry Media Agency! By accessing our website and using our services, you agree to be bound by these terms and conditions.

The following forms an agreement between Strawberry Media and you, the client. By using any of the services offered, you hereby agree to the following terms and conditions:

Payment Terms

We require payment in full prior to the commencement of any services and acceptance of any work. Payment methods include debit/credit cards and PayPal. If any payments are not made, your services may be suspended or delivered materials withheld. Payment disputes must be raised within 7 days of invoice date and failure to follow this policy may result in additional charges, fees or a breach of contract.

Cancellation

Once services have been agreed and you have signed the agreement, no refund, cancellation or full or partial suspension will be available. Work undertaken must be paid for in full and any outstanding payments will be pursued according to our payment terms.

Service Delivery

We will use all reasonable endeavours to deliver your service in line with agreed timelines and budgets, but delays and errors can sometimes occur and are not the responsibility of Strawberry Media. We may need to make changes to the services due to changes in the available technology or other external factors. It is your responsibility to check the accuracy of all data supplied and to make any changes or corrections required.

Data Storage & use

You agree to allow Strawberry Media to store your data, including contact information and payment details. We may use this data to contact you regarding updates, news, promotional offers and other information related to our service. We will take all reasonable measures to ensure the security of your data in line with GDPR guidelines. At any time you have the right to wholly or partially withdraw your data from our records by contacting us.

Intellectual Property

All content and services remain the property of Strawberry Media unless acknowledged otherwise. Upon payment of the final invoice, you will be given a non-exclusive, non-transferable worldwide license to use the materials for personal use only. You must not grant any third parties or resellers access to our work.

Confidentiality

We agree to keep all confidential information related to this contract confidential, including but not limited to results, pricing, and customer data.

Liability

Strawberry Media will never be liable  for any indirect, special or consequential damages that occur as a result of our services. In any event, our liability will be limited to the amount you have paid for the services.

Force Majeure

We shall not be liable for any breach of agreement when there is a disruption, suspension or unavailability of services due to circumstances beyond our control.

Governing Law

This contract is subject to the laws of the United Kingdom.

Acceptance

These terms and conditions are valid from the date of signing and will be accepted as part of the agreement between both parties. By signing this agreement, you are agreeing to be bound by these terms and conditions.

Thank you for taking the time to read and understand these Terms and Conditions. If you have any questions or queries, please do not hesitate to contact us.